Jobs at Big White
Our Mission
Our mission statement is "To go the extra mile to ensure our visitors enjoy a memorable alpine experience in a positive, safe and friendly environment." Do you have what it takes to provide an outstanding experience for our guests? Learn more about how to apply to join us this season!
To go the extra mile… It is hard to understand all our guests' expectations, but we always know if we are going above and beyond or going the extra mile to help someone. Whether it is walking a customer to the washrooms or quickly taking one last critical look at a room before a customer arrives just to make sure it is perfect.
Visitors enjoy a memorable alpine experience… Visitors are customers, they are guests, they are familiarization tours, they are our staff, they are anybody that takes the time to drive up to the resort. They all deserve to have a memorable experience, whether they are looking to ski, board, party or just have Christmas with their grandchildren.
Positive Environment… We need to maintain an environment where not only are customers happy to stay around just a little longer, but also our staff are happy, both seasonal and year round. Sometimes it is hard to be positive when things are going wrong, but if we can find the positive and still be helpful to each other and our customers, we create a positive workplace and positive place to vacation.
Safe Environment… Safety is a priority of our company. Snow sports have a perception of risk that is far higher that the actual risk. There is no doubt that this affects the amount of people that return to the sport. Safety of everyone at our resort is REALLY important!
Friendly Environment… The last part of this is something we hear over and over again. The friendliness of Big White staff is second to none. We know this is why people return to our mountain again and again, and we think it is a great thing to be listed as a core value.
We know that people are our greatest asset. We are always looking for creative and talented individuals who are looking forward to exciting challenges.
Before applying for a position with Big White we ask that you be aware of the following:
You must be legally entitled to work in Canada (i.e. have a valid work permit, permanent residency or Canadian citizenship) You can apply for multiple positions at a time (this is not mandatory).
However, you will only be considered for one position at a time.
a. When applying for multiple positions, please ensure you add a resume for each position before submitting the applications.
Due to the large volume of applications hiring managers only contact those applicants successful for interview. If you have any employment or recruitment related questions/inquiries, or are experiencing any problems applying online, please contact hr@bigwhite.com.
We prefer that all applications and resume submissions be made through our online employment center.
1. Follow the links to our Current Job Postings
Job postings are updated regularly, with a majority of positions being listed from May/June for the following winter season. Apply as soon as you see a job you are interested in to avoid disappointment. Big White Ski Resort welcomes diversity in the workplace.
2. Read through the descriptions and choose the ones that look like a good match to your skills and personality.
Remember that a commitment to guest service and a welcoming smile are the cornerstones of every job.
3. When you have selected the jobs that interest you go to the online application form.
Please give us all the information that you think we need to understand what a great applicant you really are! You must apply for each job separately that you are interested in.
4. We will contact all applicants who are invited to attend an online or in-person interview.
If you apply early in the summer months, please be prepared for a little wait while our managers and supervisors review the many applications that come in.
*Please note that when job descriptions ask for specific experience or qualifications you must have those requirements to be considered for that specific job.
All successful job applicants will be asked to sign a Criminal Record Check Consent Form.
Overseas Working Holiday Clubs & Agencies
There are many legitimate agencies that help overseas workers gain employment in Canada. Unfortunately there are some companies that don’t deliver on their promises. All applicants applying for our advertised positions have an equal chance for hire, regardless of the source of their application. We do require all potential employees to complete the online application.
Applicants using these types of search firms to assist them in securing employment are strongly encouraged to do their due diligence and research prior to signing agreements or paying fees. If you are dealing with a company that implies a partnership with Big White Ski Resort please feel free to contact us to confirm.
Applicants are not required to use an agency and may apply directly on our website.
Big White Ski Resort is an equal opportunity employer that welcomes foreign applicants and diverse cultures. All of our employees must have a competent grasp of the English language and be able to communicate clearly with co-workers and guests.
Summer Staff Perks
FREE Summer Season Pass
Employees are eligible to receive a summer season pass, access to unlimited biking and scenic hiking throughout the summer season!
Discounted summer day tickets for friends and family
Biking and hiking
Winter Staff Perks
FREE Season Pass
Employees are eligible to receive a season pass, access to unlimited skiing and riding throughout the season!
FREE Ski & Snowboard Group Lessons, and 50% off Private Lessons
What's the point of living and working at a ski resort and never hitting the slopes? Group lessons are subject to space and availability, and must be booked in advance. Staff also receive 50% off private lessons.
On-mountain staff accommodations
Not guaranteed for all employees.
Free access to the staff fitness facilities
(weight room and aerobics room)
Free and discounted lift tickets for friends and family
Retail Discounts & Staff Sale
Discounts are available at Altitude, Dizzy's, The Rider and Mountainside Gift Shop in the Village Centre Mall. All staff are eligible for 25% off softgoods (including jackets, pants, accessories, helmets, goggles etc.) and hardgoods (including skis, boards, bindings, boots, footbeds etc.) until December 15th. This is an excellent way to set yourself up for the season for a great price! When buying on the hill you know you’re getting products that work for our conditions, to ensure the best possible on-mountain experience. We have Masterfit University Certified Bootfitters onsite who specialize in ski and snowboard bootfitting to help you find the perfect fit, and a team of retail experts ready to help out!
An annual staff sale is held mid-November, where previous season’s products are up to 70% off! Ex-rental skis and boards are also available at great prices. Check with your Manager for the date and be sure not to miss it.
From December 15th onwards, staff will receive a 15% discount on softgoods and a 10% discount on hardgoods.
40% off Rentals and up to 25% off Repairs
Staff receive 40% off ski and snowboard equipment rentals, as well as 10% off for any family and friends. Ask our staff members in the Rental Shop about our great equipment!
All employees also receive 25% off services and 15% off parts in the Repair Shop.
Staff appreciation events and activities held through the season
Food & Beverage Discounts
We offer 40% off our regular prices at the Happy Valley Day Lodge, Ridge Day Lodge and Black Forest Day Lodge. This discount applies whether you are on-duty or enjoying a day off, so bring your staff pass with you whenever you go out!
Frequently Asked Questions
When do seasonal employment positions start? Our season kicks off from the end of November, with a closing date in early to mid-April. Start dates vary depending on the position you have applied for, but typically begin one or two weeks prior to winter operations starting.
When do online applications need to be submitted? Positions for the following winter season get posted from May/June. Please submit your online application as soon as you see a position you are interested in to avoid disappointment! Positions will remain listed on our Job Openings page until they are filled. If you require a work visa to work in Canada, make sure you apply for your visa before submitting an application for employment.
What else should I know about working at Big White Ski Resort? Come prepared! Mother Nature is unpredictable, so winter positions may not start until late November, and some do not start until mid-December. We recommend that you come to Big White with approximately $3,000 CAD to ensure that you will be able to pay for accommodation, groceries, a phone plan, transportation and entertainment until you are gainfully employed.
How do I get from Kelowna Airport or downtown Kelowna to Big White? We offer a shuttle from Kelowna Airport that will bring you directly to the mountain once the resort is open for the season (click here for more information). You can also check the "Official Big White" Facebook group for ride sharing options prior to the resort opening.
How can I find a hostel in Kelowna or Big White when I get there? Hostel accommodation is available in Kelowna and at Big White – it’s a good idea to make a reservation in advance as these hostels fill up quickly. Please find some suggested options below:
Samesun Hostel Kelowna
Kelowna Okanagan Lake Hostel
Urban Retreat Hostel at Big White
How can I find housing (if I am not registered for staff accommodation)? To find shared accommodation renting from a private landlord, check out the “Official Big White” Facebook group or visit Kijiji or Castanet.net.
I'm not from Canada. What do I need to do to work at Big White Ski Resort? In order to be legally entitled to work in Canada, you will need the following:
- A valid work permit
- Social Insurance Number
- A Criminal Record Check
- Govern ment-issued photo identification (i.e. passport, driver’s license etc.)
How do I obtain a work permit? Please visit the Immigration, Refugees and Citizenship Canada (IRCC) website to find out how you can work in Canada. A majority of our international staff take part in the International Experience Canada Working Holiday visa program – please visit https://www.canada.ca/en/immigration-refugees-citizenship/services/work-canada/iec.html for more information. Please remember that the application process can take several months.
How do I apply for a Social Insurance Number (SIN)? You should apply for your Canadian Social Insurance Number (SIN) as soon as possible, as you will require this to work in Canada. Please visit https://www.canada.ca/en/employment-social-development/services/sin.html for more information and to apply. Alternatively, you can apply in person at a Service Canada Centre (an appointment will be required).
Do I need travel insurance? If you are travelling overseas, you shouldn’t even think twice about getting travel insurance. Although it is not mandatory, Big White highly recommends you set something up before coming. If you get sick or hurt, you won’t want to be without it! Read the fine print of the travel insurance policy to see what is covered (and what is not), to be sure it meets your needs. Make sure skiing, snowboarding and any non-standard sports you intend to try are covered under your insurance. Emergency Medical coverage should definitely be included. Understand what would cause your policy to be rendered void, such as an accident that occurs while under the influence of alcohol. Some insurers may also have the right to withdraw cover if you have an accident when failing to follow local rules. Always keep your insurance company’s contact information and policy number at hand in case there is an emergency.
- Why Choose Big White
To go the extra mile… It is hard to understand all our guests' expectations, but we always know if we are going above and beyond or going the extra mile to help someone. Whether it is walking a customer to the washrooms or quickly taking one last critical look at a room before a customer arrives just to make sure it is perfect.
Visitors enjoy a memorable alpine experience… Visitors are customers, they are guests, they are familiarization tours, they are our staff, they are anybody that takes the time to drive up to the resort. They all deserve to have a memorable experience, whether they are looking to ski, board, party or just have Christmas with their grandchildren.
Positive Environment… We need to maintain an environment where not only are customers happy to stay around just a little longer, but also our staff are happy, both seasonal and year round. Sometimes it is hard to be positive when things are going wrong, but if we can find the positive and still be helpful to each other and our customers, we create a positive workplace and positive place to vacation.
Safe Environment… Safety is a priority of our company. Snow sports have a perception of risk that is far higher that the actual risk. There is no doubt that this affects the amount of people that return to the sport. Safety of everyone at our resort is REALLY important!
Friendly Environment… The last part of this is something we hear over and over again. The friendliness of Big White staff is second to none. We know this is why people return to our mountain again and again, and we think it is a great thing to be listed as a core value.
- Current Job Postings
We know that people are our greatest asset. We are always looking for creative and talented individuals who are looking forward to exciting challenges.
Before applying for a position with Big White we ask that you be aware of the following:
You must be legally entitled to work in Canada (i.e. have a valid work permit, permanent residency or Canadian citizenship) You can apply for multiple positions at a time (this is not mandatory).
However, you will only be considered for one position at a time.a. When applying for multiple positions, please ensure you add a resume for each position before submitting the applications.
Due to the large volume of applications hiring managers only contact those applicants successful for interview. If you have any employment or recruitment related questions/inquiries, or are experiencing any problems applying online, please contact hr@bigwhite.com.
We prefer that all applications and resume submissions be made through our online employment center.
- How to Apply
1. Follow the links to our Current Job Postings
Job postings are updated regularly, with a majority of positions being listed from May/June for the following winter season. Apply as soon as you see a job you are interested in to avoid disappointment. Big White Ski Resort welcomes diversity in the workplace.2. Read through the descriptions and choose the ones that look like a good match to your skills and personality.
Remember that a commitment to guest service and a welcoming smile are the cornerstones of every job.3. When you have selected the jobs that interest you go to the online application form.
Please give us all the information that you think we need to understand what a great applicant you really are! You must apply for each job separately that you are interested in.4. We will contact all applicants who are invited to attend an online or in-person interview.
If you apply early in the summer months, please be prepared for a little wait while our managers and supervisors review the many applications that come in.*Please note that when job descriptions ask for specific experience or qualifications you must have those requirements to be considered for that specific job.
All successful job applicants will be asked to sign a Criminal Record Check Consent Form.
Overseas Working Holiday Clubs & Agencies
There are many legitimate agencies that help overseas workers gain employment in Canada. Unfortunately there are some companies that don’t deliver on their promises. All applicants applying for our advertised positions have an equal chance for hire, regardless of the source of their application. We do require all potential employees to complete the online application.
Applicants using these types of search firms to assist them in securing employment are strongly encouraged to do their due diligence and research prior to signing agreements or paying fees. If you are dealing with a company that implies a partnership with Big White Ski Resort please feel free to contact us to confirm.
Applicants are not required to use an agency and may apply directly on our website.
Big White Ski Resort is an equal opportunity employer that welcomes foreign applicants and diverse cultures. All of our employees must have a competent grasp of the English language and be able to communicate clearly with co-workers and guests.
- Perks
Summer Staff Perks
FREE Summer Season Pass
Employees are eligible to receive a summer season pass, access to unlimited biking and scenic hiking throughout the summer season!
Discounted summer day tickets for friends and family
Biking and hiking
Winter Staff Perks
FREE Season Pass
Employees are eligible to receive a season pass, access to unlimited skiing and riding throughout the season!
FREE Ski & Snowboard Group Lessons, and 50% off Private Lessons
What's the point of living and working at a ski resort and never hitting the slopes? Group lessons are subject to space and availability, and must be booked in advance. Staff also receive 50% off private lessons.
On-mountain staff accommodations
Not guaranteed for all employees.
Free access to the staff fitness facilities
(weight room and aerobics room)
Free and discounted lift tickets for friends and family
Retail Discounts & Staff Sale
Discounts are available at Altitude, Dizzy's, The Rider and Mountainside Gift Shop in the Village Centre Mall. All staff are eligible for 25% off softgoods (including jackets, pants, accessories, helmets, goggles etc.) and hardgoods (including skis, boards, bindings, boots, footbeds etc.) until December 15th. This is an excellent way to set yourself up for the season for a great price! When buying on the hill you know you’re getting products that work for our conditions, to ensure the best possible on-mountain experience. We have Masterfit University Certified Bootfitters onsite who specialize in ski and snowboard bootfitting to help you find the perfect fit, and a team of retail experts ready to help out!
An annual staff sale is held mid-November, where previous season’s products are up to 70% off! Ex-rental skis and boards are also available at great prices. Check with your Manager for the date and be sure not to miss it.
From December 15th onwards, staff will receive a 15% discount on softgoods and a 10% discount on hardgoods.
40% off Rentals and up to 25% off Repairs
Staff receive 40% off ski and snowboard equipment rentals, as well as 10% off for any family and friends. Ask our staff members in the Rental Shop about our great equipment!
All employees also receive 25% off services and 15% off parts in the Repair Shop.
Staff appreciation events and activities held through the season
Food & Beverage Discounts
We offer 40% off our regular prices at the Happy Valley Day Lodge, Ridge Day Lodge and Black Forest Day Lodge. This discount applies whether you are on-duty or enjoying a day off, so bring your staff pass with you whenever you go out!
- FAQs
Frequently Asked Questions
When do seasonal employment positions start? Our season kicks off from the end of November, with a closing date in early to mid-April. Start dates vary depending on the position you have applied for, but typically begin one or two weeks prior to winter operations starting.
When do online applications need to be submitted? Positions for the following winter season get posted from May/June. Please submit your online application as soon as you see a position you are interested in to avoid disappointment! Positions will remain listed on our Job Openings page until they are filled. If you require a work visa to work in Canada, make sure you apply for your visa before submitting an application for employment.
What else should I know about working at Big White Ski Resort? Come prepared! Mother Nature is unpredictable, so winter positions may not start until late November, and some do not start until mid-December. We recommend that you come to Big White with approximately $3,000 CAD to ensure that you will be able to pay for accommodation, groceries, a phone plan, transportation and entertainment until you are gainfully employed.
How do I get from Kelowna Airport or downtown Kelowna to Big White? We offer a shuttle from Kelowna Airport that will bring you directly to the mountain once the resort is open for the season (click here for more information). You can also check the "Official Big White" Facebook group for ride sharing options prior to the resort opening.
How can I find a hostel in Kelowna or Big White when I get there? Hostel accommodation is available in Kelowna and at Big White – it’s a good idea to make a reservation in advance as these hostels fill up quickly. Please find some suggested options below:
Samesun Hostel Kelowna
Kelowna Okanagan Lake Hostel
Urban Retreat Hostel at Big White
How can I find housing (if I am not registered for staff accommodation)? To find shared accommodation renting from a private landlord, check out the “Official Big White” Facebook group or visit Kijiji or Castanet.net.
I'm not from Canada. What do I need to do to work at Big White Ski Resort? In order to be legally entitled to work in Canada, you will need the following:- A valid work permit
- Social Insurance Number
- A Criminal Record Check
- Govern ment-issued photo identification (i.e. passport, driver’s license etc.)
How do I obtain a work permit? Please visit the Immigration, Refugees and Citizenship Canada (IRCC) website to find out how you can work in Canada. A majority of our international staff take part in the International Experience Canada Working Holiday visa program – please visit https://www.canada.ca/en/immigration-refugees-citizenship/services/work-canada/iec.html for more information. Please remember that the application process can take several months.
How do I apply for a Social Insurance Number (SIN)? You should apply for your Canadian Social Insurance Number (SIN) as soon as possible, as you will require this to work in Canada. Please visit https://www.canada.ca/en/employment-social-development/services/sin.html for more information and to apply. Alternatively, you can apply in person at a Service Canada Centre (an appointment will be required).
Do I need travel insurance? If you are travelling overseas, you shouldn’t even think twice about getting travel insurance. Although it is not mandatory, Big White highly recommends you set something up before coming. If you get sick or hurt, you won’t want to be without it! Read the fine print of the travel insurance policy to see what is covered (and what is not), to be sure it meets your needs. Make sure skiing, snowboarding and any non-standard sports you intend to try are covered under your insurance. Emergency Medical coverage should definitely be included. Understand what would cause your policy to be rendered void, such as an accident that occurs while under the influence of alcohol. Some insurers may also have the right to withdraw cover if you have an accident when failing to follow local rules. Always keep your insurance company’s contact information and policy number at hand in case there is an emergency.