Winter Hours of Operation


Kelowna Head Office Regular Hours
1894 Ambrosi Road Kelowna, BC
Estore is open 24hrs
8:00am - 4:30pm Mon - Fri
(closed 12:00pm - 12:30pm FOR LUNCH)
 
Current Building Hours Sunday & Monday Tuesday - Saturday
Village Centre Mall 7:00am - 5:00pm 7:00am - 5:00pm - opening Day Nov 22
Happy Valley Day Lodge 8:00am - 5:00pm 8:00am - 5:00pm - opening Day Nov 22
Ridge Day Lodge 8:00am - 4:30pm 8:00am - 4:30pm - opening Day Nov 22
Gem Lake Day Lodge closed closed
Black Forest Day Lodge  closed closed
     
Services Sunday & Monday Tuesday - Saturday
Concierge Desk 8:00am - 5:00pm 8:00am - 5:00pm - opening Day Nov 22
Ski School Desk opening day November 22, 2024 opening day November 22, 2024
Lara's Gondola (free access) 7:30am - 5:00pm 7:30am - 5:00pm - opening Day Nov 22
On-Mountain Shuttle (free access) tbc tbc
 
Night Skiing now closed Sunday & Monday Tuesday - Saturday
Bullet Express & Plaza Chair closed opening December 20, 2024
TELUS Park closed opening December 20, 2024
 
Rentals Sunday & Monday Tuesday - Saturday
Village Centre Mall 8:00am - 4:30pm  8:00am - 4:30pm - opening Day Nov 22
Next Day Rental Pick Up  closed opening day November 22, 2024
Happy Valley Skate Rentals
(ice permitting)
closed tbc
 
Repairs Sunday & Monday Tuesday - Saturday
Village Centre Mall 8:30am - 4:30pm 8:30am - 4:30pm - opening Day Nov 22
 
Retail Sunday & Monday Tuesday - Saturday
Dizzy’s Ski Shop 9:00am - 3:30pm - Mon - Fri
9:00am - 5:00pm - Sat & Sun
9:00am - 3:30pm - Mon - Fri
9:00am - 5:00pm - Sat & Sun
Mountainside 9:00am - 4:00pm 9:00am - 4:00pm - opening Day Nov 22
Altitude 8:30am - 4:00pm 8:30am - 4:00pm - opening Day Nov 22
The Rider 9:00am - 5:00pm 9:00am - 5:00pm - opening Day Nov 22
Peaks opening November 28 opening November 28
 
Ticket Offices Sunday & Monday Tuesday - Saturday
Village Centre Mall 8:00am - 4:00pm 8:00am - 4:00pm - opening Day Nov 22
Pick Up Boxes available around the resort Located at various day lodges, full list here
 
Food Outlets Sunday & Monday Tuesday - Saturday
Alpine Burger Co. - Happy Valley 11:0am - 4:00pm 11:00am - 4:00pm - opening Day Nov 22
Alpine Express. - Happy Valley 8:00am - 3:00pm 8:00am - 3:00pm - opening Day Nov 22
Spuds - Ridge Day Lodge 8:00am - 3:00pm 8:00am - 3:00pm - opening Day Nov 22
Clocktower Coffee Co. 7:00am - 5:00pm 7:00am - 5:00pm - opening Day Nov 22
Black Forest Day Lodge closed closed
Gem Lake Warming Hut closed closed
The Woods Concession  Opening December 1st  Opening December 1st
The Woods Restaurant  11:00am - 3:00pm 11:00am - 3:00pm - opening Day Nov 22
 
Outdoor Resort Washrooms Sunday & Monday Tuesday - Saturday
Black Forest closed closed
Happy Valley opening day November 22, 2024 opening day November 22, 2024
Gem Lake closed closed

 

 

 

 

 

 

Smoke Free Big White

Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>

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