Winter Hours of Operation
| Kelowna Head Office | Regular Hours |
| 1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (closed 12:00pm - 12:30pm FOR LUNCH) |
| Current Building Hours | |
| Village Centre Mall | 8:00am - 4:00pm Nov 27, 28, 30 8:00am - 7:00pm Nov 29 |
| Happy Valley Day Lodge | 11:00am - 5:00pm Nov 27, 28, 30 11:00am - 8:00pm Nov 29 |
| Ridge Day Lodge | tba |
| Gem Lake Day Lodge | tba |
| Black Forest Day Lodge | tba |
| Services | |
| Activity Desk | 8:30am - 4:00pm |
| Snow School Desk | tba |
| Lara's Gondola (free access) | 4:00pm - 8:00pm Nov 29 for Welcome to Winter |
| On-Mountain Shuttle (free access) | tba |
| Night Skiing | |
| Bullet Express & Plaza Chair | tba |
| TELUS Park | tba |
| Rentals | |
| Village Centre Mall | 9:00am - 4:00pm Nov 29 & 30 (seasonal rentals only) |
| Next Day Rental Pick Up | tba |
| Happy Valley Skate Rentals (ice permitting) |
tba |
| Repairs | |
| Village Centre Mall | 8:30am - 4:30pm opening Nov 27 9:00am - 4:00pm Nov 29 |
| Retail | |
| Dizzy’s Ski Shop | opening Nov 12 - pre-season hours >> |
| Mountainside | 3:00pm - 6:30pm Nov 29 only |
| Altitude | 9:00am - 3:00pm Nov 27, 28, 30 9:00am - 6:30pm Nov 29 |
| The Rider | 10:00am - 2:00pm Nov 27, 28, 30 10:00am - 6:30pm Nov 29 |
| Peaks | 10:00am - 2:00pm Nov 27, 28, 30 10:00am - 6:30pm Nov 29 |
| Ticket Offices | |
| Village Centre Mall | 8:30am - 4:00pm Nov 27 - 30 |
| Pick Up Boxes available around the resort | tba |
| Food Outlets | |
| Alpine Burger Co. - Happy Valley | 11:00am - 4:00pm Nov 27, 28, 30 11:00am - 7:00pm Nov 29 |
| Alpine Express. - Happy Valley | tba |
| Moose Lounge - Happy Valley | 11:00am - 4:00pm Nov 27, 28, 30 11:00am - 7:00pm Nov 29 |
| Spuds - Ridge Day Lodge | tba |
| Clocktower Coffee Co. | Pre-season hours 8:00am - 12:00pm daily 8:00am - 7:00pm Nov 29 |
| Black Forest Day Lodge | tba |
| Gem Lake Warming Hut | closed |
| The Woods Concession | opening Dec 4 |
| The Woods Restaurant | 11:00am - 3:00pm Nov 27, 28, 30 11:00am - 9:00pm Nov 29 |