Rentals

Book Online and Save

Book your rentals online to speed up the rental pickup process, saving you time and receive 10% off your rental (cannot be used with any other discount).

Online bookings coming soon

Kids and Youth Season Rental Program

Exclusive to our Season Pass Holders aged 18 and under, get them set them up with rental equipment for the season, which can be exchanged as they grow, ensuring they are always in correctly sized gear. Terms and conditions apply and quantities are limited.

Hours of Operation – Opens November 27
Village Center Mall	closed
Happy Valley Skate Rentals (ice permitting)	closed

Know Before You Go

Winter Rental Release Agreement
All renters must complete the Winter Rental Release Agreement each time they rent.

Renters under the age of 19 require a parent or legal guardian to sign in person.
If a guardian is not present, arrangements must be made in advance.

Valid Credit Card & Government-Issued Photo ID Required
A valid credit card and photo ID are required for a security swipe on all rentals, including online reservations.

Visa Debit, Mastercard Debit, Travel Money Cards, and prepaid cards are not accepted for the security swipe.
No credit card? A debit or cash deposit may be left for regular equipment only.
High Performance equipment rentals require a valid credit card only (no debit or cash deposits accepted).

Mandatory Equipment Damage Protection Plan
The Equipment Damage Protection Plan is required for all ski and snowboard rentals and is included in the rates. This helps protect you from the cost of repairs or replacement due to accidental damage during regular use. This plan is non-refundable.

✅ Covers:

Accidental damage to the rental equipment or its components during normal use.

❌ Does NOT cover:

Theft or loss of equipment
Negligent damage (e.g., skiing/boarding down roads, melting equipment next to heaters)

Renting Skis and Poles Only?

We offer rentals of skis and poles only; however, your personal boots must pass a visual inspection and meet a recognized boot sole standard compatible with our bindings when renting skis only. If your boots do not meet these requirements, you will need to add rental boots to your package.

Please bring both boots with you when picking up your skis so our team can inspect them.

Renting Ski Boots Only?

We do offer ski boot-only rentals; however, there are important limitations on what we can rent and adjust.
Our technicians can only adjust your personal skis if:

The rental boot is compatible with your ski bindings and can be fitted without a remount
Your bindings are included on our indemnified list (the list of bindings our technicians are certified to adjust), and you pay the additional calibration fee, which is required when adjusting personal skis.

If any of these conditions are not met, you may still rent boots only, but you will be responsible for adjusting your own skis at your own risk.
Please note that the majority of boots in our rental fleet have GripWalk soles, which may not be compatible with older binding models.

Benefits of Renting on the Mountain

Renting at Big White means convenience, flexibility, and peace of mind:

All in one place – Find skis, snowboards, snowblades, snowshoes, clothing and nordic equipment in the Big White Rental Shop, located in the Village Centre Mall at the heart of the resort.
Flexibility to explore – High Performance renters can switch between different skis or snowboards from our fleet throughout the day.
Comfort guaranteed – If something doesn’t fit properly, stop by anytime and our team will adjust or replace your equipment so you can stay comfortable on the slopes.
Extra value for families – Children under 13 receive a complimentary helmet with a full set rental gear (excluding Under 13 Childrens’ Season Passholder Season Renters).