Rentals & Bike Service
Hours of Operation: June 26 – September 1
| Rental Shop and Bike Service Centre - located in the Village Centre Mall | |
| Thursday | 9:00am - 5:00pm |
| Friday | 9:00am - 7:00pm |
| Saturday, Sunday and Public Holiday Mondays | 9:00am - 5:00pm |
| Monday - Wednesday | CLOSED |
Know Before You Ride
Summer Rental Release Agreement
All renters must complete the Summer Rental Release Agreement before equipment is issued.
- Renters under the age of 19 require a parent or legal guardian to sign in person.
- If a guardian is not present, arrangements must be made in advance.
Valid Credit Card & Government-Issued Photo ID Required
A valid credit card and photo ID are required for a security swipe on all rentals, including online reservations.
- Visa Debit, Mastercard Debit, Travel Money Cards, and prepaid cards are not accepted for the security swipe.
Mandatory Equipment Damage Protection Plan
The Equipment Damage Protection Plan is required for all bike rentals and is included in the rates. It helps protect you from the rising cost of repairs due to accidental damage during regular use. This plan is non-refundable.
Covers:
- Accidental damage to the rental bike or components during normal riding.
Does NOT cover:
- Theft or loss of equipment
- Negligent damage (e.g., damaging the same part more than once)
- Damage sustained during races, competitions, or practice for such events
Overnight Bike Valet
Need somewhere secure to store your bike overnight? Big White Rentals will be providing space in our Village Centre Mall location to store your bike for $10 plus taxes per bike, per night. Email rentals@bigwhite.com for more information.
2025 RENTAL RATES & BIKE FLEET
*Full face helmets are included in all our of bike rentals. The helmet is non-transferable and only included for the rider using the bike. There are no discounts if you do not require the helmet.
****Evening rate is walk in only and based on availability.
*** The Equipment Damage Protection Plan is required on all of our bike rentals to protect you from the rising costs of damage that can be sustained to our bikes. The Equipment Damage Protection Plan is non-refundable and covers accidental damage to the equipment. The Equipment Damage Protection Plan does NOT cover theft, loss, negligent damage (including damaging the same component/part more than once during your rental) or damage sustained during races, competition or practice for said races/competitions.
Rates are in Canadian dollars and do not include tax (5% GST). Rates are subject to change without notice. Due to the limited number of bikes reservations are highly recommended to guarantee the correct bike size.
| PROTECTIVE EQUIPMENT | 1 day rate | Evening (3pm-7pm) Friday** |
|---|---|---|
|
FULL FACE HELMET |
$25 | $20 |
|
CHEST - JACKET THAT INCLUDES ELBOW PROTECTION |
$20 | $18 |
|
CHEST - WITHOUT ARM PROTECTION |
$18 | $15 |
|
KNEE PADS |
$15 | $13 |
|
ELBOW PADS |
$15 | $13 |
|
GLOVES** |
$10 | $8 |
|
SHOES** |
$20 | $18 |
*Evening rate is walk in only and based on availability. Rates are in Canadian dollars and do not include relevant taxes. Protective Equipment only rentals are only available in store on the day and are not available to be booked online at the present time.
**Shoes and gloves are in limited supply and sizing and cannot be booked online with your bike rental. Based on availability at the time of pick up.
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>