The awards and accolades for Big White just keep rolling in! From our challenging terrain to our warm hospitality and world-class restaurants, everyone finds something to praise about Big White.

2024

2023

2022

2021

2020

2019

2018

2017

2017 Best ski-in/ski-out convenience, The Telegraph

Earning a mention in The Telegraph Ski and Snowboard's "Top 10 best Canadian ski resorts". North American resorts aren’t known for their ski-from-the-door convenience, but some have been purpose-built for easy access to the slopes. Of these, among the most convenient is Big White – virtually all the hotels and apartments in this modern resort are ski-in/ski-out, with the main lifts starting below village level....read more.

2017 Certificate of Excellence, TripAdvisor

Big White Ski Resort has been awarded the 2017 Certificate of Excellence. The TripAdvisor Certificate of Excellence is awarded to properties that consistently achieve outstanding traveller reviews on TripAdvisor.

2017 Certificate of Excellence, TripAdvisor

Sundance Resort at Big White has been awarded the 2017 Certificate of Excellence. The TripAdvisor Certificate of Excellence is awarded to properties that consistently achieve outstanding traveller reviews on TripAdvisor.

2016

2016  Big White's TELUS Park named one of the best terrain parks in North America,  USA TODAY 10Best awards

Big White's TELUS Park has been named one of the best terrain parks in North America, out of 20 terrain parks nominated in the USA TODAY 10Best awards.

Coming in at second place on the 10Best leaderboard, TELUS Park was one of only two Canadian terrain parks on the list, the other being Whistler's Blackcomb. 

“The park is built around the progression system, consisting of small, medium, large and extra-large sizing,” said Flynn Seddon, Director of Terrain Parks and Outdoor Events. “This allows skiers and snowboarders to progress along at their own pace and ride within their ability range. The areas are separated, allowing riders to ski and board in the zone that they are most comfortable in.” 

TELUS Park also has a standard 12-foot half pipe and a full-time snowcross course to help strengthen basic skills in skiing and snowboarding.

TELUS Park regularly partners with Provincial, National and International sporting organizations to supply event venues for many disciplines of snowsports, from grassroots kids events to National and World cup events. As a result, the park plays host to events that showcase the Olympic disciplines, such as ski and snowboard slopestyle, snowboard cross and ski cross, halfpipe and international World Cup para-snowboardcross and banked slalom.
 

2016  #1 Ski Resort in Canada for 'Best Family Resort', 'Best Grooming' and 'Best Snow', Best of Skiing in Canada Awards, Ski Canada Magazine

• Big White also won the 'Best Opportunity For Pint-Sized Pile Ups' award with the new high capacity Magic Carpet Tube Lift
• Special mention for its Ski with an Olympian program with Kelsey Serwa, 2014 Silver medalist Olympic Winter Games and X-Games gold medalist

The Ski Canada awards are a collaborative effort from the magazine’s contributors, readers and staff.  They are designed to share fun facts and anecdotes from ski resorts across the country, but to also show off the variety of factors that make Canada one of the best countries in the world for skiing.  

Big White Ski Resort is British Columbia’s second most popular winter resort, currently experiencing one of its busiest seasons in history. In previous years, it has been ranked the number one ski resort in Canada for 'Best Powder' by Ski Canada magazine, as well as 'Biggest Vertical' ski runs and other awards such as 'Best Parental Break' and 'Most Romantic Road Less Traveled'.

The Inn at Big White and The White Crystal Inn both earned a 2016 Guest Review Award from Booking.com

Big White accommodations earned a 2015  Award of Excellence, Booking.com

The Inn at Big White, Sundance Resort and The White Crystal Inn at Big White Ski Resort was presented with a 2015 Award of Excellence for the Booking.com Guest Review Awards. This award is earned through recognition of dedication and care in meeting and exceeding guests' expectation. By achieving an overall guest review score of 8 or above, based on a minimum of 10 reviews up until December 31, 2015.  These properties have also demonstrated an outstanding commitment to their guests in delivering consistently amazing stays.

"Connecting customers with the world’s most incredible places to stay is at the core of our mission.  Thank you for being a part of our success and for playing a crucial role in the fulfilment of that mission.  Here’s to creating many more beautiful memories for our mutual guests in the years to come!" - Booking.com

Victoria Royals Hockey Club Giveaway

February, 2024

I won the ski trip in December through the Victoria Royals… I just wanted to say a huge heartfelt thank you for this prize/experience. We are in our final night of the trip and it has been everything for our family… after 2 days of lessons the kids just begged us for one more session before we leave tomorrow because their first time has been amazing. So thank you for doing things like this… it was the first trip we have taken that was just the 4 of us as we are always visiting someone else, and it was so needed. So many memories were made

Michelle (prize winner)
Victoria, BC

Big Resort Experience Packed with Big Value

Ontario March Break, 2023

Prior to having children, my husband and I took ski trips to Utah, Vermont, Quebec and British Columbia, yet I had never heard of the hidden gem that is Big White. One factor we considered when booking our trip was price. The Canadian dollar was certainly a big incentive when comparing Big White to known resorts in the US and beyond. While ski holidays are not inexpensive, we found Big White to have great value for world-class skiing with very short to no lines (during Ontario March Break!).

Joanne Sallay, Ontario
President and CEO, Teachers on Call

The Cameron Family

Christmas Holidays, 2021

Our family trip to Big White Ski Resort checked all the boxes! The flight from Toronto to Kelowna was easy, the Big White shuttle service greeted us at the airport and brought us right to our ski in/out condo on the mountain. Even after Air Canada lost our luggage, the Big White Central Reservations team was there to save the day!

They worked with the airport luggage team and our bags arrived hours later so we could experience the amazing snow conditions that first day. Although it was a busy Christmas season at the resort, the lift lines were minimal, but the village was always buzzing with activity. Skiers taking a latte break while admiring the Okanogan views, parents dropping off kids at ski school, and people shopping for the famous Big White toques - which was a must for our kids who will wear them proudly at school back in Toronto.

The fun filled days on the slopes ended with relaxing soaks in the hot tub or a game of pool in the condo common room, while our kids, with their endless energy, hit the skating rink and the tube park in the evenings.

The worst part of our trip was leaving, but we’ll be back!

Joanie
Toronto, Ontario

U.K. based Ski Safari visits Big White

January 2020

Three of us were first time visitors to the Okanagan and Big White exceeded all our expectations. For a resort that doesn’t shout about its size, there’s so much terrain – cruisy pistes, fun moguls, even big mountain skiing and plenty in the trees. We were lucky enough to get a bluebird day with plenty of fresh snow and the skiing was so good we didn’t even stop for lunch! The village is easy to walk around with a varied selection of restaurants and shops, and the activities on offer down by the Happy Valley Lodge were a great way to completely use up the last of our energy! We all managed to get to the top of the ice climbing tower, and had a lot of fun spinning down the tubing tracks.

Kat Bouch
Sales & Product Coordinator, Ski Safari, U.K.
Tel: +44 (0) 1273 224060

Alpine member's impression of Big White

May 13, 2019

We have been Alpine members for over 20 years and ski as a family with our boys (aged 9 & 11) . The boys have skied since 2 years of age all over the Escarpment with two brief Mont Tremblant excursions. This was our first big mountain trip as a family and it was an absolute joy! We were shocked by the unlimited terrain & glades which added excitement for the entire family. Every run is edged by accessible tree skiing with options to explore to your comfort level and all trails lead back to the same mountain segment to aid in keeping families united. There are four main areas of the mountain allowing you to ski your preferred terrain or to focus on the premiere snow conditions for the day. We were unable to ski 100% of the runs in spite of our eight days on the hill and left itching for more turns.

Off the hill the atmosphere is incredibly safe and has an active core village with everything you need to enjoy your time off the slopes. Food options on the mountain/village are varied and reasonable, we became creatures of habit for our daily lunch. The rentals were top notch and the staff eager to assist in ensuring everything is as desired. The kids were able to explore on their own in the evenings in a family-centric environment. Happy Valley has skating, tubing and other adventures for apres ski or to enjoy on a lay day. It seems there were activities nightly for the entire family to enjoy, Ontario night (food & prizes), Trivia night, etc. We spent two days on "Cruise the Blues" (think orienteering on skis) where Big White posts letters on each blue run and you collect them to uncover a phrase. At the end of the event not only have you completed a fun task, experienced more runs on the mountain than you may have otherwise but you also get a free t-shirt and entered into prize draws....everyone's a winner! We'll tell you, here were some amazing blue runs with serious pitches and mogels, we each found a new favourite.

If you've not been to Big White yet it's time you went, we're surely headed back!

Tracy (Edwards), Jefferson, Zachary & Mackenzie
The Hall Family
Alpine Members

North Toronto Ski Club

January 12 - 19, 2019

Hello!

On behalf of the whole North Toronto Ski Club group we'd like to extend a giant thank you to all of the Big White team!

From the moment we arrived to the end of our stay we were so impressed with the welcome, professional service and genuine kindness we received from all of the staff that helped make our winter mountain vacation so memorable.

It was such a pleasant surprise to arrive at Inn At Big White and be welcomed so graciously and to have the Inn staff available to unload and deliver the luggage to our rooms (as well as pick up our luggage and load it onto the bus when it came time to leave). Such service is remarkable and very much appreciated.

All working the front desk were so very helpful, the housekeeping staff were excellent and all of the facilities offered were enjoyed by all of us.

Thanks for the welcome reception that greeted us at the Moose Lounge. The mountain representatives present were very helpful in answering questions. Carlan and Lin were wonderful and arranged and took care of giving us excellent mountain tours and the bar staff offered excellent service.

During our stay we threw two après parties. A big thank you to Paul, Cat and crew at The Blarney Stone who took such good care of us. The atmosphere and appetizer platters were enjoyed by all. Thanks too to Abby, Amanda and staff at Snowshoe Sam's. You helped make our last night at Big White a memorable one. A lot of our group also dined at Gunbarrel Grill after the party and enjoyed the fantastic fare on the menu.

When un-expectantly it came time for rental equipment as a lot of our group's skis and boards did not make the trip on the same flight as us, rentals became a necessity. The rental team was exceptional and very helpful. We were very impressed with the genuine kindness and professional, knowledgeable service that they offered. The selection of skis and boards is amazing. Some of our group even opted to rent even after our gear arrived because they found they liked their rental gear better than their own. Thank you!

As for skiing and boarding, one word says it all. Fantastic! Big White is such a treasure. The mountain's terrain is so diverse and offers something for all levels of ski/board ability and is well groomed and maintained. We were so lucky to be there to experience the breathtaking beauty under cloudless skies as well as getting a bit of fresh snow.

Please pass on our gratitude to all of the staff who helped make our stay an enjoyable one. We are impressed with all that Big White is and are very appreciative of all of the team members efforts to ensure a comfortable and enjoyable stay. We look forward to visiting your mountain again in the future!

Tim Stainton and Tom Jehu
Trip Leaders, North Toronto Ski Club

Masters' Week

January 29 - February 2nd, 2018

My husband, Ken, and I thoroughly enjoyed Masters Ski Week at Big White. Our small group was totally compatible and our instructor, Bruce, was great. This was our first visit to Big White and to participate in the Masters Ski Week and I can't wait to come back.

Jo Simpson, President of the Sierra Ski Council
Reno, Nevada

His first time snowboarding

January 15, 2018

I just want to extend a huge thank you to your staff in rentals. They were wonderful and very accommodating while setting up my son for his first time snowboarding. He was a little too small for the equipment but they took the time to make it work!! Your employees seem genuinely happy to be working for Big White and proud to be helping others.

Jennifer Peterson
La Salle, Manitoba

Awesome Groups Department

September 19, 2017

The awesome Groups Department at Big White is the reason we keep coming back!

Big White’s team is an amazing one stop shop for the average person like myself who doesn't go through a travel agent. They do it all from booking flights, bussing, accommodations, tickets, activities, meals, rentals, lessons, gift cards, to every last detail.

I can't tell you how awesome it is to deal with a Groups Department that knows every detail of our entire trip. If there's an issue, Big White always steps up and takes charge - they don't just pass the buck onto someone else.

We've been to a few different resorts, but elsewhere, you have to deal with one person for hotels, one for the flights, another for rentals, a different person for lessons, one for lift tickets, someone else for activities, another person for bussing, another for food – and as a group coordinator, it is a logistical nightmare coordinating a trip when you're dealing with so many different people! Not to mention they don’t speak to each other or know anything about your group trip at these other places. When there's a problem, no one cares, and no one can help you, but that’s not the case at Big White.

It's amazing that the Big White team does everything in one place! I truly mean it when I say, the amazing Big White Groups Department is the reason we always come back!

Claudio Sulpizi
Mentor College
Ontario, Canada

Thank You Again for an Amazing Trip

April 29th, 2015

Mary and I were thrilled to win the trip at the Big White Day at TSC (Thank you for supporting TSC) but the trip and the mountain truly exceeded all of our expectations. All the help given to us with booking the trip and the courtesy shown to us everywhere we went allowed not only Mary and I to have the best ski trip of our lives but I can can also speak for Steve and Karen Yarrow and Rob and Angiline Dubien that it was the best ski trip they have been on.

In the last two years I have had the opportunity to take ski vacations to Mt. Tremblant, Whistler, Lake Louise, and Sunshine and I can tell you that the level of service, friendly nature, value, quality of skiing, and weather (yes, I know that one you don't control)  at Big White blew the other mountains away. Everyone from the shuttle bus driver that picked us up at the airport, check in staff, ski patrol, ski hosts and all the people working in the village made us feel welcome, appreciated, and that you were truly part of their family on the mountain. The ski terrain was varied and interesting, lift lines were non-existent, and even in a year where you guys felt it wasn't a great snow year, we still got to experience some of that wonderful Big White powder and four days of sunshine!. Employees went out of their way to make sure we had a positive experience at Big White. From the upgrade of our accommodations (amazing place with a spectacular view), having a ski patrol member follow us into the Cliff area to make sure we got in safely, resort employees run us up to our accommodations when the shuttle wasn't running, people went out of their way and you usually don't see this at many of the mountains we have been at. The value for money in the restaurants and bars was also exceptional with the food and booze being very reasonably priced for what you got. Of course one of the main highlights of our trip was our private ski lesson with Josh which was an amazing learning experience and it really added to our knowledge of the history of the mountain. Your talent was really wasted teaching us but we absolutely loved the lesson and its encouraged us to sign up for lessons in the future during our resort visits.

Thank you again for the wonderful trip this year and we are already starting to plan a return visit to Big White with our group for next season.

Colin Ayers
Toronto Ski Club

A Good Choice That I Would Recommend

April 21st, 2015 via Tripadvisor

We drove straight from Vancouver AP to Big White after the 15hr flight. Big White had been recommended as a good resort for families, and it is. (Stayed at Stonebridge - separately reviewed) I indulged in the Snow Hosting (so as not to hold Dad back, but still have someone to ski with) more than once, the first day with my 11yo daughter. The terrain choice was exactly right. And it does take a bit of thought to get the hang of the mountain. The hosts do not ski black, but Dad was really happy to go with an intermediate group on the first day - still enough challenge and variety.

My daughter needed different ski boots, which were swapped no probs, The replacement pair much better. Ski hire also offered to arrange for a lift for my boot to help the fit - which was required. We were also able to swap our downhill for cross country no extra charge and no problems. Really great service on that front.

And since I can't review them independently: Thumbs up to the Big White Bakery (downstairs at the VCM), pizza that is substantial but not stodgy (recommending the Half Pipe). Also great dessert pies to take away. Rare and good espresso coffee from the cafe upstairs at the VCM. I also made good use of the concierge desk, who could answer all my quirky questions!

We also indulged in a couple happy hours at Happy Valley (Moose Lounge), there is a $10 dinner option every night, but you want to be early when the trivia is scheduled to make sure you get a table in the Lounge area. The service here, was always friendly and attentive without being awkward. Free popcorn for the chilren in happy hour plus live music. Great way to end the day.

Free hot chocolate at the tubing (selected nights) was a nice touch too. Our children had lessons, which the both enjoyed and learned from, although with a 5 lesson package I had hoped for more continuity with the instructors. Although, the adult lessons were really small. I think we benefitted in a number of ways from visiting late March. We went on to Banff, skied Sunshine and Lake Louise, but for an on-snow option, Big White was the pick.

Denise J
Sydney, Australia

Why Doesn't Everyone Ski Here?

March 9th, 2015

We skied Whistler last winter and were booked to go back this year, but cancelled because of the poor snow conditions.

We got online and got onto the Big White site...they must be exaggerating about the snow conditions we thought.They can’t really have full coverage and the conditions that they were boasting in a winter like this. But we were tired of the -36 Ontario ski days, so off we went to Big White.

We have just finished 4 stellar ski days. Full coverage on every part of the mountain, and, although we didn't get any fresh snow, the endless blue sky and impeccable grooming more than made up for it.

The variety of terrain‎ more than satisfies both experts and intermediates. The staff - from the lifties ,to the servers, to the instructors - could not have been more welcoming. 

As we were out for a great dinner with our quasi almost local friends, we pondered one question... "why doesn't everyone ski here ?‎ "

Grant Gold and Lynn McGowan
Toronto, Ontario

Memories that will last a lifetime...

February 2015

This was our family’s first experience at Big White Resort and we can’t say enough about how amazing it is. The resort is incredible – the mountains are gorgeous and offer something for everyone, the village is beautifully done and it is the ideal place for families.  This spectacular mountain has an incredible variety of terrain of varying levels of difficulty and an extensive lift network – the lift lines were non-existent and the conditions were superb.  The Kids’ Centre in the Village made it so easy and fun for the kids to enjoy the mountain too.  Our kids had the time of their lives skiing for the very first time and their ski school instructors made their experience one they will never forget.  The Village was only steps away from our condo and offered a variety of places to eat and shop and there were endless activities and events to enjoy on the mountain after skiing.  Big White is a great family resort - the hospitality was outstanding and all of the staff were friendly and welcoming. Our stay there was a wonderful experience and an incredible way for our family to reconnect, relax, and make memories that will last a lifetime.

Thank you,

Kirk Graham and Family

Third Time Returning....Says It All

December 11th, 2014

This is our 3rd two week trip to what my kids call "The Most Fun Place, EVER!

From the moment you check in at Central Reservations, you will be treated like family. Everything is so well organized, check-in very quick, and before you know it you are in your residence. We always stay at Bullet Creek, close to everything yet very private. 

The ski school staff, equipment, GPS FOR THE KIDS, everything is such a fun experience. You can tell everyone loves what they are doing. 

An hour from Kelowna, we load up on groceries in town then drive to the resort. Do most of our own cooking but do eat out a few evenings and enjoy the pizza down stairs in the main lodge.

Tubing, snow mobile, ice tower climbing, sleigh rides, ice skating, dog sledding, AND OF COURSE THE POWDER SNOW.... OMG!!!! THE POWDER AND BLUE SKIES!!!

The restaurants are somewhat limited, reserve Christmas Dinner early because they fill up quick if you plan to eat out.

The Village is awesome, not too big, not too small, very welcoming at all times. There are fun family activities most evenings.

Traveling about as far as you can, from the Florida Keys to BC, the trip is worth every cent, every moment, every breath-taking adventure.

NO WORRIES, MATE!!!

Review submitted by 2004wing on Tripadvisor

Snow Hosts

March 10th, 2012

Thank you for the opportunity to give you some positive feedback regarding the snow host program.

As new visitors to Big White we were most impressed with the program, the hosts, their knowledge of the mountain and their casual, friendly and professional demeanor. We would most certainly and strongly recommend this program to any of our friends thinking of visiting Big White. All of their knowledge allowed us to have a truly magical and wonderful holiday and with free beers and appies thrown in. Better value anywhere in the world I am sure would be difficult to find at such a price - FREE!

We took advantage of the snow host program over 5 days to help better our knowledge of the mountain, its many runs and its facilities and were warmly welcomed with good advice regarding suitable runs and access routes which we have now taken advantage of on many occasions.

Our snow hosts were Bayla, Sue, Andrew, Carlan and David. Each one of them was able to instill their knowledge and passion for skiing at Big White. We can't thank them enough or the management of Big White for making this program available to the general public as a free service.

Long may this service continue.

Kindest Regards

Peter Crawford and Brad McCubbin
Melbourne, Australia

Extremely Happy with Cross Country Trails

January, 2014

I skate ski on the trails every morning (early) and I am extremely happy with the condition and the care that is put into them on a daily basis.  My feelings are that Big White Ski Resort does a phenomenal job maintaining the trails and that they worked very hard this past summer designing new trails so that the different recreational groups (dog sledding, sleigh rides, snowmobiling, cross country skiing and snowshoeing) would each have their own trail system and not take a chance of running into each other on the trails. 

I can only thank Big White Ski Resort for continuing to perfect our incredible trail system as I can't imagine starting my days any other way than on the cross country trails. 

Cheers,

Leanne

One of the Most Excellent Vacations

January, 2014

To Whom It May Concern, 

I would like to take this opportunity to express my gratitude to Big White for providing my family and I with one of the most excellent vacations we have ever been on. We recently visited the resort from Ontario, and are already planning our trip back. The skiing was excellent, as were the restaurants, however what Big White offered that was so impressive was their customer service. All of the staff at Big White went out of their way to make our trip as enjoyable as possible, and truly made us feel welcome. My two sons thoroughly enjoyed having the opportunity to refine their skating abilities, and were provided with excellent tips and tricks from your skating instructor Ben who always greeted them with a friendly face and lots of energy. My husband and I really appreciated Big White's dedication to hiring exemplary employees, and we look forward to coming back next year. 

Leslie and Family

Totally Impressed

November, 2013

After skiing Whistler for 25 years, and with intermittent trips to Aspen/Snowmass and Alta/Snowbird, I only "discovered" Big White last winter.  It was my first time to the BC Interior and I came away totally impressed with Big White, so much so, I am already planning to return this winter.

Sincerely,

Joe Kowalski
Canada's Premier Raft and Kayak Resort Company

Powder Hounds

April 5th, 2013

We came to Big White to watch my godson compete in the Canadian national snowboardcross championships and for adaptive skiing for me.  Everyone we met was friendly and helpful and the Powder Hounds team could not have been more professional and hospitable to me and my wife.  I gained more independence in the bi-ski in the last 8 days than at either Whistler with the WASP team, or at Park City Utah with the US National Ability Centre team previously.  I have such admiration, respect and appreciation for this amazing band of volunteers.  I hope they continue to receive the support they so greatly deserve from Big White Mountain Resort. 

Huge thanks and respect to the Powder Hounds guys who helped me gain confidence to ski the Big White terrain on a single tether.  Previously I had been helped with a thumb assist or with reins on easier runs.

Best wishes for the closed season and for next winter.

Simon Edwards

Awesome Time

January 16th, 2012

I just wanted to say that we had an awesome time at the resort this past weekend! The weather was great, the fresh snow was awesome, and all the staff at the mountain were friendly, warm, and fun to interact with. I can certainly see why Ryan and the rest of the family speak so highly of the resort and the Kelowna area.

Thank you so very much to you and your team (please thank them for all their help). I can't wait for my next opportunity to get back up to Big White and I must say the Kelowna area makes me want to rethink where I want to live!

All the best and enjoy the fresh snow that is forecasted for this week.

Devan Pennell

Ski Patrol

January 6th, 2012

I want to send a big thank you to Greg, the ski patrol employee (with long dark brown hair!!) who helped my son, Craig Mathieson, on Thursday afternoon at the TELUS park lift. He splinted his arm after a bad fall that resulted from boarding into a tree. We discovered today, after an x-ray, that he has indeed broken his arm. Both the doctor we saw at the walk-in clinic last night and the doctor who saw him today were very complimentary on the bandaging and splint that were done by Greg. Please ensure that our thanks are conveyed to Greg and that we really appreciate the care that was taken by him.
 

Julie Mathieson
West Kelowna, BC

Fun at Big White

January 2nd, 2012

I LOVE Big White and these incredible instructors; David Clay, Alyn Nash, Berne Watters, and Tally Harry-Thomas. Also met Paul from Quebec who FINALLY got me down the steep slope for which I was prepared (thanks to David and Berne), but about which I was still anxious. Proof that it's NEVER too late to learn to ski! Ladies' Day was incredible. Cruz the Blues--so much fun! Dog sledding was out of this world--educational and exciting! All ages everywhere, snowshoeing trails and the dog-friendliness of the entire resort--the best!

Susan Young
Stratford, ON

Keep it Up!!!

September 29th, 2011

Best skiing and village in the world and that's before you add in the great snow, awesome weather, fantastic groomed trails (snowmobile and cross-country), and all the extra activities. We love Big White. When all my friends head south of the border to warm up from the Northern Alberta winters, we head to Big White for some friendship, great times and a little RIP and SHRED. Keep up the awesome work. Oh yeah, can't forget the best staff in Canada. Our girls love the Ski School and beg to go for lessons. The vendors are great as well. Can't tell you how many times Dizzy's has saved our first tracks or last run by providing a new part or great advice.

Keith Curtis
Grand Prairie, AB

A Wonderful Day on the Slopes!

February 7th, 2011

Dear Michael and your staff,

I want to thank you and AM 1150 for a wonderful day on the slopes. I could not believe my fortune when they said I was the tenth caller.

I arrived at the hill with my friend Nick Ipatowicz, who is the perfect candidate for the promotion. Nick was an avid skier, but has been off the slopes for over 15 years. We skied once at Silver Star just before Christmas and Nick had a tough time controlling his un-tuned 185’s. He quickly took to the new shorter skies, and is now a convert.

I rented the Rossignol Attraxion 8 skies and I am “in love” with them. I understand you may sell these off at the end of the season – please keep me in mind and I would be delighted to own them. The pair I rented were numbered 15402216.

We also had a wonderful lunch at Kettle Valley Steak House delicious. Next time though, no seconds!

Thanks for a wonderful day.

We will be back.

Betty & Nick

To the Staff at Big White,

February 9th, 2011

I just wanted to pass on how much fun we had at your resort.

After living in Whistler for 12 years I was a little skeptical of Big White but not anymore, 25 cms of dry OK champagne powder has made me a fan.

We had fun all over the mountain, 40 runs wide at the base is no joke either. The central location of all the condos and ski in/out factor is superb, right to the hot tubs that were the icing on the cake at the end of the day. I wanted to add that the personal service I received from both senior management Michael J Ballingall and Blair Ireland was very much appreciated and that just doesn't happen at many other resorts. 

A Gold Star to your master boot-fitter Lindsay Bennett who dialed in my boots and I could tell was a real professional and a very nice man. The child we were with loved the snow tube park and the ice rink at the base of the mountain.

We can honestly say that Big White offers a very quality product at a reasonable price and we'll be highly recommending a visit to my Vancouver friends, especially those with families.

Keep the friendly staff and affordable rates and we will be back!

Thanks,

Travis & Lauren
Vancouver BC

Skiing To Dream About...

February  2nd, 2011

What we love about Big White is the lack of lines and the 'millionaire skiing' skiing for minutes without seeing anyone. As only reasonable intermediates we have some great adventures (scares) exploring without the constraint of piste skiing. The ski in/out condos and great snow helps.

Our 2 bedroom was huge and we kept losing each other! Would recommend Stonebridge Lodge to anyone. Very comfortable and great location. If you haven't yet tried the Gunbarrel Coffee in Snowshoe Sam's then I suggest you do if you ever get there.

Already dreaming of next year's trip...

David & Anna Luther
Ski Dream Clients - UK

Have a Feeling you Must Hear Such Warm Auzzie Greetings a lot up at Big White!

August 20th, 2009

Just a quick note to say how very much our family enjoyed our visit to your fabulous resort.

The conditions, family friendly environment and genuine hospitality were all perfect, as was Copper Kettle Lodge.

After a great day on the slopes, my 17 year old took our girls to the fair while we prepared dinner. Later, from the comfort of our hot tub we watch the fireworks. How good is that? I would say that's a huge family memory.

Truly Big White lives up to its reputation. You, your family and your team must be very proud of the destination resort you have created.

Randall Mang

Special Thanks to all the Ski Hosts...

Just a short note to say how we all really enjoyed our recent holiday (29th Dec, 2010 – 6th Jan, 2011) in Big White. All the staff were so friendly and helpful and nothing was too much of a problem.

Please pass our special thanks to all the Ski Hosts, we used the service some 6 times and had a great time with them, it was a real joy skiing with them and exploring the mountain and finding the hidden runs in the trees.

We are already thinking about and planning our return visit. 

Many thanks again for making our holiday so memorable and enjoyable.

Kind regards,

Simon, Amanda and Charles Grattan

You Have to Experience Big White Ski Resort, Kelowna BC!

June 18th, 2010

For a few years now, a friend of ours from Winnipeg has been bragging about how great Big White is. For him that resort in Kelowna British-Columbia "is the best".

We are originally from the Montreal region and we love skiing. Between the both of us, we've skied most of the resorts in the Eastern townships, the Laurentians, the Quebec region, as well as the ski resorts in Vermont and New York. Eight years ago, we did our first trip to Western Canada to get a taste for real snow; we ended up skiing the popular resorts of the West Coast and the Rockies. They were all great destinations and we enjoyed it very much.

During winter 2010, we finally accepted our friend's invitation to ski with him and discover the "largest ski-in ski-out resort" in Canada. We always had some doubts because of it's location in the Okanagan Valley. Also, because we have to take a connecting flight through Vancouver or Calgary, we had the impression that this destination was hard to get to…Wrong!

Our ski trip started on March 20th, 2010. We took a very early flight en route to Kelowna via Toronto. We arrived at 11AM local time. We were charmed by this little "international" airport and the kindness of the volunteers present to help us. We quickly had our luggage, skis, and rental car. It was now time to confront the city of Kelowna to obtain groceries for our stay. What a nice city! So easy to get to (close to the airport) and there was a good choice of stores to choose from. We had groceries in the car in record time.

It was now time to head to Big White. Again, it was child's play to head in the right direction. We took highway 33 for 32km, and then onto Big White road that brought us all the way to the resort. 24km later and a pretty significant ascent in altitude and we had arrived to the Village Centre at Big White.

Wow! We were immediately charmed by the architecture of the diverse developments on the side of the mountain. We were equally impressed with the amount of snow we were looking at. We were speechless at the thought of discovering the mountain.

After a good night's sleep, we were ready to get acquainted with Big White. With our friend the personal guide, we headed out as soon as the lifts were running. It goes without saying that the access to the slopes is unbelievable and so easy.

First stop, Black Forest. Because we are so keen on glades, this area was amazing! For the first day, we explored only a small part of this beautiful mountain and because it is so big, we only had a glimpse of what this mountain could offer.

Ces petits bonhommes de neige formés par les sapins ensevelis sous d'épaisses couches de neige. C'est même un peu irréel de skier parmi eux.

Big White really has something for everyone. We loved the variety of the slopes, the quality of the grooming and maintenance, the quality of the snow, and not to forget the beauty of the landscape. In fact, we fell in love with the famous snowghosts, those snow covered trees that beautifully make up the landscape of the upper part of the mountain.

For those who like terrain parks, TELUS Park was so cool and amazingly big. It's a giant playground for anyone who likes going off jumps or other fun features.

We had an unforgettable time skiing at Big White, perfect conditions with a mix of snow and spring sunshine.

It's a promise that we are going to come back and let all our friends know how great this beautiful resort is.

See you again soon Big White!

Sophie et Martin

Those Lifties Rock!

April 29th, 2009

My family and I are season’s pass holders. We have a 5 and 7 year old who are avid skiers. As you can imagine our 5 year old, Adam, is a bit small for some of the chairs but he has had excellent help boarding the ski lifts, particularly on the Ridge Rocket. Those lifties rock!

I would especially like to acknowledge Devyn (spelling?) for his superb attention at helping Adam onto the chair lift at the Ridge Rocket. At the beginning of the season, he recognized that Adam needed help getting on the lift, so he would unobtrusively follow in behind the chair, reach over and lift Adam up onto the chair. As the season progressed, Adam gained more confidence and skill at boarding the lift. Devyn recognized this progress, so even though he was always ready at the back of the chairlift in case Adam needed help, he would let Adam get on the chair by himself. This made Adam feel very grown up and independent. So THANK YOU Devyn for not only being safety conscious but also for helping to build the confidence of a young skier!

Thank you Big White for another great year of skiing! The snow wasn’t as good as some years but the staff from the lifties to the ski instructors made the whole skiing experience great. We’re looking forward to another great season in 2009-2010!

Lyn Mainwaring

I Returned for my Third Visit to Big White...

April 17th, 2009

Earlier this year (February 9-16) I returned for my third visit to Big White; my first visit was way back in 1997 when I experienced my first white Christmas. On this trip I brought my fiancé having talked up all that Big White has to offer.  From the moment we caught the shuttle in Kelowna we knew we were going to have a great time. We were spoilt in that during that week there was the odd 3-4cm fall when this time of the season was particularly tough. A number of runs were desperately low on snow. Nonetheless, we explored all the terrain. The Cruz the Blues event was a particular highlight. I still have my free t-shirt. It is amazing how wonderful people cross your path at just the right time.

Kerry and I booked in for a private ski lesson. The instructor that had been allocated to us did not turn up for some reason and we were given another instructor: Rich. Rich asked us both what we wanted to get out of the lesson. I replied, “I wanted to ski just like Kerry”. Rich proceeded to pull my technique apart and reconstruct it. I struggled. Indeed the next day was one of my worst skiing experiences ever. Right at the end of the lesson, Rich took me to one side and quoted me a poem, which I can’t remember the title of for the life of me. Effectively, Rich told me to let it just happen for me. Those words could not have had more meaning for anyone else. Over the next few weeks skiing at other resorts in BC, I persevered with what Rich taught me. The feeling came!  My skiing improved out of sight. Rich was magnificent.

Then there was Willy. We took advantage of the ski tours that are run everyday. When we took our first ski tour we found ourselves in a big group; it was ok. A couple of days later we wanted to know how we could best ski over to Gem Lake. It wasn’t such good weather – definitely could not see the top of the t-bar.  Anyway, we thought we’d ask the ski tour people if they could help us. Initially everyone was reluctant to show us the way due to the weather. Then Willy piped up and offered to show us over to Gem Lake. Willy was just fantastic! And he’s a volunteer, doing what he loves to do – ski. He showed us safely over to Gem Lake without taking the t-bar, all the while showing us plenty of powder through the trees. That was one of the best days we had in Big White.

Please pass on our deepest thanks to Rich and Willy.

I look forward to seeing you all again next season.

Kind regards,

Michael Andersen

Fantastic Holiday

April 3rd, 2009

We just spent 10 days with you-had a fantastic holiday- snow was unbelievable especially the top part around the T-bar area-fresh powder -to die for- loved the tree runs wiskey jack area- had lots of fun on the tube rides with my wife-also the Friday night snowmobile run was worth every penny even digging them out was a high light when we got bogged in fresh powder -staff were all helpful and friendly-its a long way from Australia but well worth it.

Gary

Words Cannot Explain the Happiness in Seeing my Two Grandsons on Skis!

January 5th, 2009

Words can also not explain my awe at the beauty of your mountain and your professional, friendly and helpful staff.  From the parking lot attendants, the gondola (wow) staff, the gang at the kids centre, the young lady in the coffee kiosk in the day lodge and of course the instructors (Sara, Paul, Lisa), a huge thank you, job well done! And then there is also Nate at the snowmobiles (a hidden gem for sure), patient, caring, funny, and laid back guy perfect for the job and Dennis the professional, understanding and helpful cafeteria manager! I would dare anyone to say they are not treated in a 5 star manner at anytime during their visit to your facility.  My daughter was very impressed with the family oriented feel, the amount of venues available to families, and the long magic carpet. She was delighted in being able to introduce her two boys to a sport she has enjoyed since a child. We have decided next year maybe their visit will include a night at the mountain giving us time to enjoy more of your offerings and experience. Next year maybe gram and mom will teach them to skate! Oh and gram has to take a ski lesson too, that should be worth a laugh! Thank you for taking the time to call and follow up. I fully understand your busy schedule. Please enjoy the pictures taken by a very proud grandma!

Darlene

A Homespun Community and a Proposed Expansion Could make Big White the next Smart Buy..

December 2nd, 2008

According to Gary Turner, with Royal LePage Big White Property Group, there's plenty of inventory for prospective buyers. "People can find virtually anything their finances can support, from under $100,000 to over $1 million," he says. "What you would pay for a fractional at Whistler gets you a wholly owned unit here."

SKI Magazine

Visit to Big White - January 2007

September 5th, 2008

We loved Big White Ski Resort, definitely one of our favourite ski holiday destinations.

In particular the quality of the snow, long un-crowded runs and our ski-in/ski-out accommodation made it a fantastic holiday.

Thanks
We will return again.

Anthony Freedman & Family

A Note of Thanks

February 25th, 2008

Hi there, We just wanted to send a note of "Thanks" to you for the excellent service and ski lessons that many from our party received during our visit there last week. Our daughter participated in the Group lessons, and enjoyed them thoroughly. We also took private boarding and ski lessons. Stu Turnbull gave three of us the best ski lessons we've ever had, and was very kind. I personally feel that I improved dramatically because of his help. He even assisted us with a dinner party by referring us to the chef at Carver's, where we had an excellent, customized Indian meal! 
Thank you, Terry Brasino

Terry

Wow!! You Guys Rock!

February 19th, 2008

We just spent the weekend at your resort with friends. It was our first visit to Big White. But it certainly won't be our last. We had a wonderful time and your resort is fabulous!! We spent our days skiing on your beautiful runs -- chasing down Blues Cruz stamps -- and then spent our evenings tubing and enjoying the Village. Everyone we ran into that was associated with your resort was friendly and helpful. Bar none, it was one of our all time favorite vacations. We only wish you were a little closer so we could visit more frequently. Rest assured, we'll be back and we'll bring more friends and family. Thanks for everything.

The Whitney's

Thanks for the Fabulous Holiday!

February 19th, 2008

We have just finished our 5th visit to Big White. Again, we had a phenomenal family vacation. We sometimes end our holiday visiting relatives in Calgary and ski Lake Louise. We just want to say, the snow doesn’t compare – Big White is a better ski. Also, you always refill the tissue’s in the lift line. It is a small thing, but it IS GREATLY appreciated!!!!!!!!!!!! That was another thing my 13th year old noticed and commented on.

Tamara

From East to West Without a Worry!

April 30th, 2007

Living in New Brunswick means we are a long way from the great ski slopes of Western Canada and usually this means the first day of any ski trip is totally taken up with traveling. However I had a pleasant surprise, in late March, when I traveled to the Okanagan for some fantastic spring skiing. I was able to leave Moncton in the morning and was making turns at Silver Star that afternoon. Thanks to a great West Jet connection, out of Moncton at 06:15 and into Kelowna at 10:44, I was making turns by 13:30. There was even time in Toronto for a Tim’s and a bite. So when you are planning your next ski trip out West don’t forget that with both Big White and Silver Star you can be skiing or riding on the same day you leave home.

Ron Gathercole

Kuddos to the Big White Ski & Board School

April 1st, 2007

My family and I spent our first full day at Big White yesterday after arriving here from Hong Kong on Friday for a week long stay. My three children (15, 13, and 9 years) have never skied and my most recent experience dates back about 15 years. We arranged a full day lesson yesterday and we had the pleasure of being assigned to Mark Shaxted.

I was very impressed indeed with Mark's skill and instructional ability. He immediately established an effective rapport with each of us, especially with Katie, my youngest. He was able to offer the kids the very basic instruction they needed and he made it enjoyable and fun. Taking into account the sensibilities of teenagers, he pitched his instruction at an appropriate level and did not make them feel uncomfortable. On the contrary Mark's enthusiasm and encouragement brought out the best in them.

My wife and I are interested in purchasing real estate here and Mark proved to be an excellent ambassador for your mountain. He provided us with a terrific introduction to Big White and set the tone for what promises to be a very good holiday.

Incidentally, Mark also maintained a watchful awareness of what was going on around him. Without inconveniencing us he assisted a very small girl who was unhappy and seemed to have been overlooked by her own instructor.

I would be grateful if you would pass along our sincere thanks to Mark. We wish him every success with his upcoming examinations.

Martin Baggaley

Above and Beyond

February 19th, 2007

I have just arrived home after spending a week with my family at Big White. We are a family of regular travelers who enjoy holiday’s world wide but I feel that I have to write to thank you and your staff for what can only be described as an amazing holiday.

The first problem we experienced was that my son, who has downs syndrome, could not ski. The guys in the equipment rental shop patiently and kindly fitted him out with all of the gear. He then went for his lesson but could not get the skis on. The ski instructor was amazing – she tried everything to get him sorted out but it was not to be. We disappointedly returned to the rental shop to return the equipment. The guys in the rental shop immediately took control of everything! Sorting out a full refund for the skiing and making it their mission to ensure that Ben got to the top of the mountain. What fantastic service, what fantastic people! They suggested that we take Ben on the snow limo. I booked immediately.

We spent 2 hours on the snow limo with Charlie and Slade. Now these two are really special people. They went out of their way to ensure that Ben and I had an experience to remember. It was that great that we booked to go again on our final day.

We had further injury issues and our youngest girl fell on the slopes, when trying to help a very young child get out of some trees, and lost her skis. Jeff in the equipment hire shop again dealt with the situation for us, sending out some of his guys to find the skis.

This level of service, kindness and all together friendliness is above and beyond anything that I have ever experienced on any holiday. You have managed to bring together some amazing people right through from bar staff in the Happy Valley Day Lodge to the guys at the top of the mountain helping to get the snow limo off of the lifts. I thank and congratulate you and your staff for giving us the most fantastic week – we will be back and we will be letting everyone know where to come for what must be the best in everything that a ski holiday can offer

Many, many thanks

Ian Champion

First Ski Trip to Canada

September 19th, 2006

My name is Owen King and I am 16 years old. I took up skiing last year and went to Canada for my first big ski trip. We stayed at Silver Star resort for a week and went to Big white afterwards for a days skiing. I know these being the first resorts I have visited I don't really have anything to compare them to but can I just say that these two are just pure perfection, both have over 100 runs, receive great Okanagan powder which is groomed to perfection and overall have a great atmosphere for families and seasoned skiers alike. Big White has by far a bigger village and offers better apres-ski entertainment but Silver Stars' mountain village is not to be ignored either.

Owen King

Well Done Ski & Board School

April 25th, 2006

Very rarely in our busy lives do we take the time to say 'Well done.'

However I feel compelled to write to you, and commend you and your staff, for the magnificence of the Big White Ski School. Your teaching and care were superlative.

My two daughters, Phoebe and Georgia Freeman, have just completed nine half day sessions with you. Not only did the children enjoy themselves immensely but they achieved so much more than they have ever achieved in a European ski school.

My fondest memory of the holiday was our first ever family ski down the Humming Bird run. ( Which we did after only 3 mornings in ski school for the girls, and our youngest had never made it down a green run before. ) The girls progress was, in the words of many of your instructors "Awesome". All credit due to your staff. By the end of their 9 sessions with you, we were all hurtling down the blue runs.

Not only are you methods of teaching amazing but the fact that so many of your staff greeted us outside of lesson time and engaged the children, even though they may not have been taught by them on that specific day was marvelous.

Two members of staff stood out particularly for our family. Drew and Aurilia. Not only were they fantastic teachers but were friendly, fun and enthusiastic on and off the piste to children and adults alike.

I may even take lessons as well next year because the Ski School at Big White has instilled so much confidence in me, I might even be able to iron out few old well established bad habits of my own!

Once again thank you so much, and well done on a magnificently run school. Your staff should be very proud of themselves.

Louise Freeman

Well Worth All the Accolades!

April 24th, 2006

My family and I travelled to Big White for the first 2 weeks of February to have our first skiing holiday overseas and I must say that Big White lived up to everything we expected. The snow, the village, the snow, the people, the snow, the staff and the great snow made the long trip worthwhile.

Congratulations to you as a resort company on great facilities and a constant concern that everyone has a good time makes Big White stand out from all the others. The staff you employ from all around the world add to the great Canadian hospitality we enjoyed for 2 glorious weeks.If I can only work out a way to work and live there? Maybe I will have to work on opening an office there?

Anyway, congratulations again on a great resort and one well worth all the accolades it receives.

John Boast

Thank You for a Fantastic Holiday!

March 30th, 2006

My sister and I visited Big White between March 11 and March 18, 2006. We both had a thoroughly enjoyable and memorable holiday, largely due to the friendly staff, excellent facilities and well organized activities. Furthermore, at each of the activities we attended, such as the Taste of Big White, Big White Idol and Ladies Day, we were made to feel more than welcome and our needs were well attended to.

I have previously skied at numerous resorts throughout North America, Europe and Australasia and have worked at Perisher Blue Ski Resort (Australia) and Steamboat Ski and Resort Corporation (USA) and have been extremely impressed by Big White's superior client service standards and facilities.

I must particularly commend Oliver, an English ski instructor, with whom I took a level 5 ski lesson. I found his instructions to be extremely helpful and well delivered in a friendly and professional manner. As a result of his instructions my skiing technique, in particular my approach to moguls, has improved immensely. I have since found that, rather than avoid mogul runs, I actually seek them out to ensure I continue to improve my technique.

We also found the ski school ticket sellers and the ski and snowboard rental staff very friendly and helpful.

I would like to express our appreciation and thank all of the staff at Big White who made our holiday one we will never forget. We both look forward to returning to Big White in the near future.

Debra Clem (Brisbane, Australia)

 

A Wonderful Experience

March 15th, 2006

Hello there, my family and I are anxious to give you feedback from our wonderful vacation at Big White Resort (March 7th-11th). We stayed in a great condo at the Stonebridge (#104) and will excitedly plan to return to that condo!

Every aspect of our visit to Big White was exceptional! Starting with every single member of staff - including the shuttle drivers, check-in staff, restaurateurs, shopkeepers, instructors...and everyone else. What extraordinary attention is given to guests and their families. The attitude of every person working at and for Big White was exemplary and surprising. It's clear we are settling for far too little at our home in Toronto! Thank you...

It's obvious that with the plans for expansion at Big White, the resort will continue to be appealing to skiers and their families. The village, the facilities, the condo options.

We'll look forward to visiting again in the not too distant future with several members of our family (9 siblings, their spouses; 28 nieces & nephews and 26 great nieces and nephews!)

Thank you for this wonderful experience. A memory that will be with us for a very long time...

Ann Dempster